Stop running eZee for front office and IDS Next for finance. SwagatPMS unifies front desk, StayView tape chart, cashiering, POS with kitchen display, finance with full GL, GST compliance, night audit, and 23 modules into one cloud platform built for Indian hotels.
Six module categories covering every department — from front desk to finance, procurement to reporting.
Interactive StayView tape chart for drag-to-move reservations, full check-in/out flows with ID verification, walk-in registration, room moves, stay extensions, and global search with Ctrl+K.
Rate calendar grid with season and yield rules, channel manager with stop-sell/CTA/CTD controls, rate parity grid, inventory sync log, and OTA sync across 100+ channels.
Hierarchical Chart of Accounts tree, Trial Balance, P&L Statement, Balance Sheet, Cost Centres, Bank Reconciliation with auto-match, plus 6-tab GST hub with B2B/B2CS/CDNR/HSN/GSTR-1/GSTR-3B export.
6-tab materials hub with dashboard, inventory tracking, stock issues, inter-location transfers, physical count, and purchase management with indents and GRN workflows.
Visual table management grid with 5 order types (dine-in, takeaway, room service, delivery, banquet), KOT kitchen display, shift management, plus event calendar with 6-step booking wizard and BEO generation.
11 built-in reports (Occupancy, Revenue, Guest In-House, No-Show, Manager's Flash, and more) with PDF export, plus a 7-step night audit wizard from pre-checks through GL posting to day close.
SwagatPMS auto-applies the correct GST slab based on service type, tariff, and hotel classification. No manual calculation errors.
| Service | SAC Code | GST Rate | ITC | Notes |
|---|---|---|---|---|
| Room tariff up to ₹1,000/night | 996311 | Exempt (0%) | N/A | Based on declared tariff (rack rate) |
| Room tariff ₹1,001 – ₹7,499/night | 996311 | 5% | No | CGST 2.5% + SGST 2.5% |
| Room tariff ₹7,500+/night | 996311 | 18% | Yes | CGST 9% + SGST 9% (specified premises) |
| Restaurant (non-specified hotel) | 996331 | 5% | No | No room tariff ≥ ₹7,500 |
| Restaurant (specified hotel) | 996331 | 18% | Yes | Any room tariff ≥ ₹7,500 |
| Banquet / Events | 996334 | 18% | Yes | CGST 9% + SGST 9% |
| Conference room rental | 996321 | 18% | Yes | CGST 9% + SGST 9% |
| Laundry services | 9971 | 18% | Yes | CGST 9% + SGST 9% |
| Outdoor catering | 996335 | 5% | No | No ITC available |
| Alcohol | N/A | Outside GST | N/A | State excise + VAT applies |
Set up room types, rate plans, tax configuration, outlets, and departments. Import your existing data from eZee or IDS Next.
Connect your OTA channels, train your staff with guided onboarding, and start managing reservations from day one.
Front desk, finance, procurement, GST filing, reports — run every department from one dashboard, across all your properties.
See how SwagatPMS handles your hotel operations, GST compliance, and finance in a single platform. Book a 30-minute personalized demo.