Stop running eZee for front office and IDS Next for finance. SwagatPMS unifies reservations, billing, GST compliance, material management, and 23 modules into one cloud platform built for Indian hotels.
Six module categories covering every department — from front desk to finance, procurement to reporting.
Check-in, check-out, room assignments, guest registration, and real-time room status dashboard — all from one screen.
Individual and group bookings with tape chart, availability views, waitlist management, and OTA sync across 100+ channels.
General ledger, trial balance, P&L, balance sheet, plus full GST compliance with B2B/B2C invoicing and GSTR-1/3B export.
Purchase orders, GRN, stock management, recipe costing, auto-reorder, and vendor analysis for complete procurement control.
Restaurant billing, table management, kitchen display, room charge posting, and menu management for every outlet.
Occupancy reports, ADR, RevPAR, revenue by segment, night audit packages, and exportable data in PDF, Excel, and CSV.
SwagatPMS auto-applies the correct GST slab based on service type, tariff, and hotel classification. No manual calculation errors.
| Service | SAC Code | GST Rate | ITC | Notes |
|---|---|---|---|---|
| Room tariff up to ₹1,000/night | 996311 | Exempt (0%) | N/A | Based on declared tariff (rack rate) |
| Room tariff ₹1,001 – ₹7,499/night | 996311 | 5% | No | CGST 2.5% + SGST 2.5% |
| Room tariff ₹7,500+/night | 996311 | 18% | Yes | CGST 9% + SGST 9% (specified premises) |
| Restaurant (non-specified hotel) | 996331 | 5% | No | No room tariff ≥ ₹7,500 |
| Restaurant (specified hotel) | 996331 | 18% | Yes | Any room tariff ≥ ₹7,500 |
| Banquet / Events | 996334 | 18% | Yes | CGST 9% + SGST 9% |
| Conference room rental | 996321 | 18% | Yes | CGST 9% + SGST 9% |
| Laundry services | 9971 | 18% | Yes | CGST 9% + SGST 9% |
| Outdoor catering | 996335 | 5% | No | No ITC available |
| Alcohol | N/A | Outside GST | N/A | State excise + VAT applies |
Set up room types, rate plans, tax configuration, outlets, and departments. Import your existing data from eZee or IDS Next.
Connect your OTA channels, train your staff with guided onboarding, and start managing reservations from day one.
Front desk, finance, procurement, GST filing, reports — run every department from one dashboard, across all your properties.
See how SwagatPMS handles your hotel operations, GST compliance, and finance in a single platform. Book a 30-minute personalized demo.