We built SwagatPMS because we lived the problem. Two systems, double data entry, reconciliation nightmares — there had to be a better way.
Indian hotels have been running eZee FrontDesk for front-office operations — check-in, reservations, housekeeping, POS. It works well for what it does. But it lacks a proper finance module: no general ledger, no trial balance, no P&L statement, no GST-compliant reporting with differential tax rates.
To fill that gap, hotels add IDS Next FortuneNext for finance, GST compliance, and material management. Now they have two systems that do not talk to each other. Every transaction gets entered twice. Every reconciliation is manual. The finance team fights with the front desk over mismatched numbers.
This is not a technology problem. It is an operational burden that costs hotels time, accuracy, and money — every single day.
SwagatPMS combines everything eZee FrontDesk does with everything IDS Next FortuneNext adds — in a single cloud-native platform.
Every transaction — room charge, restaurant bill, material purchase — enters the system once and flows to all modules automatically.
Night audit posts to the general ledger. POS charges update accounts receivable. Purchase orders flow to accounts payable. No manual re-entry.
Differential tax rates, B2B/B2C invoicing, GSTR-1/3B export, and e-invoicing are not add-ons. They are core to every transaction.
Indian hotels face unique challenges — GST with differential rates across services, multi-property chains with centralized finance, and material management for F&B operations. Generic PMS platforms treat these as afterthoughts. SwagatPMS treats them as core requirements.
We are building software that lets hotel operators focus on hospitality instead of data entry and reconciliation.